Domain Names and Links
If required, a domain name will be registered by Spiral Pixel Design on behalf of the client once we have received payment in full. Although the domain names are registered to us, the client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, we will do this within a reasonable timeframe.
Domain names require yearly renewal and there is an associated fee for this. Any domain name renewal is the responsibility of the client. Spiral Pixel Design will attempt to contact the client by email up to 2 weeks in advance of a domain renewal being due. If the client doesn’t pay to renew their domain name, the domain name shall not be renewed.
We place a small text link on the footer of our client’s website that simply states the website was designed by Spiral Pixel Design and links to our company website. We then link back to your site from ours with a site description and any testimonial you would like to add.
Email is our primary method of contact with regard to all communication for your websites design and development. It is the client’s responsibility to inform us by email of any change in email address so we always have valid contact details. We cannot be held liable in any way for problems relating to communication issues if we are not supplied with a valid email address.
All emails are to be downloaded on the client’s computer periodically. Email boxes must be kept within their quota limits. Periodical maintenance may be carried out on the email box and emails older than 6 months are deleted.
Client’s must not use the email hosting for inappropriate content and other undesired emails which can result in spamming or infecting the server. Under such circumstances, immediate action will be taken and the required files and data will be deleted without any prior notice.
Spiral Pixel Design offer packages in co-ordination with third party providers. Changes to the third party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein. Hosting are on shared servers hosted via third party providers. Spiral Pixel Design ensures best to our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.
Please note that Spiral Pixel Design reserves the right to change the terms and conditions without notice.
We are available between the hours of 10.30am and 7.00pm Monday – Friday. This excludes all bank holidays.